Privacy Policy - CIS Recovery

Privacy Policy
This policy reflects the practices we have had in place since the launch of the website.

1. Who We Are

CIS Recovery (doing business as “CIS Recovery”, “we”, “us”, or “our”) is a [insert location, e.g., Florida-based] [describe business: e.g., “addiction recovery/coaching service”] operating through this website: https://cisrecovery.com (the “Website”). …

2. Information We Collect

2.1 Analytics Data

We use tools (such as Google Analytics) to collect non-personally identifiable information such as browser type, operating system, pages visited, time spent on the site, and referral sources. This data is used to analyze visitor behavior and improve website performance and usability. We do not sell or distribute this analytics data.

2.2 Contact Form Submissions

When you contact us using any form on the Website (for example a “Contact Us” form or “Request Info” form), we collect the information you provide — for instance: name, email address, phone number, and your message. This information is used solely to respond to your inquiry. We do not sell or distribute your contact form data to third parties.

2.3 Service-Related Information

If you engage with our services (e.g., program registration, scheduling, coaching, etc.), we may collect additional information relevant to providing those services — such as [insert relevant data: e.g., personal history, health background, payment details, etc.]. This data may be processed in platforms compliant with applicable rules/regulations (see “Data Security” below).

2.4 Comments, Media & Embedded Content

If the Website has a comments section, we may collect the information submitted (e.g., name, email, comment content) as well as the commenter’s IP address and browser user-agent string to help with spam detection. If you upload images/media to the Website, avoid embedding location data (EXIF GPS) since visitors may extract such metadata. The Website may contain embedded content (for example videos, images, articles) from other sites, which behave as if you visited those external sites directly—they may collect data about you, use cookies, and track interactions.

3. Who We Share Your Data With

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing use.
We may share data with service providers who help us with website operations, analytics, scheduling, payment processing or other services — only to the extent necessary and under contract requiring protection of your data.

4. Where Your Data Is Sent

Contact form submissions and other data may be routed through automated spam-detection services or third-party platforms (for example scheduling, customer relationship management, payment processing) which may be located in the U.S. or internationally. By using the Website and submitting data, you consent to such transfers.

5. Data Security

We take reasonable steps to protect the data we collect. Sensitive information (for example detailed service-related data, health info, payment info) is processed and stored through third-party systems that comply with applicable industry, legal and security standards. We do not store sensitive data on the Website’s public servers unless necessary and secured.

6. Email & SMS Privacy

6.1 Email

When you contact us by email or subscribe to any of our communications, we collect your email address and any other contact information you choose to provide. This information is used solely to respond to your inquiry or deliver communications you’ve requested. We do not share, sell or distribute your email address or email content to third parties. If you wish to stop receiving emails from us, you may reply with “UNSUBSCRIBE” or contact us at [insert contact email].

6.2 SMS / Text Messaging

If we engage in SMS/text-messaging communication, we may collect your phone number and any information you voluntarily provide. We will use this data only to respond to your inquiry or provide requested services. SMS opt-in phone numbers will not be shared with third-party marketers.

7. Cookies & Tracking Technologies

We and our service-providers may use cookies, web-beacons, pixels and similar tracking technologies (for example the Meta Pixel or advertising-retargeting tools) to collect information about your interaction with our Website and services. You can set your browser to refuse cookies, but note this may affect your use of certain Website features.

8. Your Rights

Depending on your jurisdiction, you may have rights to – access, correct, delete your personal data; opt-out of certain processing; request a copy of your data; or object to certain uses. To exercise your rights, please contact us at [insert contact email].

9. Children’s Privacy

Our Website is not intended for use by children under the age of [13/16 — specify based on your jurisdiction]. We do not knowingly collect personal information from children under that age. If you believe we have inadvertently collected such data, please contact us so that we may delete it.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Each revision will include a new effective date. We encourage you to review this page whenever you revisit our Website to remain informed of how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
CIS Recovery
Email: info@cis_recovery.com
Phone: 352-282-5014
Website: https://cisrecovery.com